020 – Ascentis Level 1 Understanding Safeguarding for Work, Education and Life

This safeguarding course is designed to give you knowledge of safeguarding when in work, education, volunteering and in life contexts. The qualification covers how to recognise different types of abuse, the possible safeguarding issues caused by modern technology, the meaning of discrimination and victimisation and the importance of disclosing safeguarding concerns to professionals. This is […]

023 – Highfield Level 2 Award in Customer Service

Man customer service talking on the headset with client and smiling

This qualification is to support learners working or preparing to work in a customer service role. The course is suitable for all industries where customer service is a requirement. The qualification covers the principles of customer service including how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques as well as ways […]

025 – Ascentis Level 2 Certificate in Health and Social Care Professions

Foster care social worker in meeting with foster parents

The Level 2 Health and Social Care course is designed as a progression opportunity from Level 1 Health and Social Care course enabling you to build on your skills, knowledge and experience gained and study key topics like safeguarding and dementia. It is also suitable for people who have experience in the social care sector […]

004 – NCFE Level 1 Award in Caring for Children

Group of young children

Are you thinking about a career in schools? This course is a great introduction and first steps towards this, come and join us to start your journey. Skills required: Must have English language skills at Entry Level 3 or higher.