37 – Emergency First Aid at Work (Adult)

First aid kit concept, medicine equipment set in a suitcase box

This certificated first aid course helps you gain essential lifesaving skills and emergency response techniques when dealing with adults. Courses include written and practical assessments, so learners must have English at Entry Level 3 or above and be physically able to get up and down from the floor.

57 – Highfield Level 2 Food Safety for Catering

Close-up of cook washing vegetables in sink in commercial kitchen

The Level 2 Food Safety course is designed for learners or volunteers who have completed the level 1 Food Safety course and require a level 2 qualification to work in the catering and hospitality industry. Skills required: Learners must have completed their Level 1 Food Safety and have English language skills at Level 1 or […]

38 – Emergency Paediatric First Aid (Child and Baby)

CPR first aid training on a doll infant

This certificated paediatric first aid course helps you gain essential lifesaving skills and emergency response techniques when dealing with children and babies. Courses include written and practical assessments, so learners must have English at Entry Level 3 or above and be physically able to get up and down from the floor.

39 – Emergency Paediatric First Aid (Child and Baby)

CPR first aid training on a doll infant

This certificated paediatric first aid course helps you gain essential lifesaving skills and emergency response techniques when dealing with children and babies. Courses include written and practical assessments, so learners must have English at Entry Level 3 or above and be physically able to get up and down from the floor.

64 – Introduction to Working in Childcare

Shot of a young woman teaching a class of preschool children

Develop your knowledge and confidence in supporting children’s learning and development. You will explore the fundamentals of working with children, including creating fun and engaging activities, and gain awareness of autism, ADHD and dyslexia so you can better understand different needs. The course also develops teamwork, problem-solving, time-management and employability skills for further training or […]

41 – Ascentis Level 1 Understanding Safeguarding for Work, Education and life

Close-up of hands typing on laptop keyboard at dark wooden desk

This safeguarding course equips learners with key skills to recognise abuse, navigate online risks, understand discrimination and report concerns. It is ideal for anyone working with adults or children and is also valuable for everyday awareness. Skills required: English language skills at Entry Level 3 or higher.

65 – Introduction to Working in Childcare

Shot of a young woman teaching a class of preschool children

Develop your knowledge and confidence in supporting children’s learning and development. You will explore the fundamentals of working with children, including creating fun and engaging activities, and gain awareness of autism, ADHD and dyslexia so you can better understand different needs. The course also develops teamwork, problem-solving, time-management and employability skills for further training or […]

43 – Highfield Level 2 Award in Safeguarding and Protecting Children and Young People

Close-up of hands typing on laptop keyboard at dark wooden desk

This qualification supports anyone working or volunteering with children and young people, including unpaid roles. It covers safeguarding practices, legal responsibilities, and how to respond to abuse concerns. Aligned with key legislation, it ensures staff are trained to protect both themselves and others. Skills required: Must have English language skills at Level 1 or higher […]

66 – Introduction to Working in Customer Service

Man customer service talking on the headset with client and smiling

Build the skills and confidence to succeed in a customer-focused workplace. This practical course covers effective communication, conflict resolution, problem-solving, excellent customer service, assertiveness and professionalism. Hands-on activities include shadowing administrative staff, reception role play and conflict scenarios. You will also develop teamwork, time-management and wider employability skills to support progression into employment or further […]

68 – Introduction to Working in Hospitality and Catering

Close-up of cook washing vegetables in sink in commercial kitchen

Take your first step into the food and hospitality industry. This hands-on course covers kitchen basics, food preparation, cooking skills, catering, healthy eating, budgeting, infection control and personal hygiene. You will also build teamwork, problem-solving, time-management and employability skills needed for a successful career in hospitality.