37 – Emergency First Aid at Work (Adult)

First aid kit concept, medicine equipment set in a suitcase box

This certificated first aid course helps you gain essential lifesaving skills and emergency response techniques when dealing with adults. Courses include written and practical assessments, so learners must have English at Entry Level 3 or above and be physically able to get up and down from the floor.

57 – Highfield Level 2 Food Safety for Catering

Close-up of cook washing vegetables in sink in commercial kitchen

The Level 2 Food Safety course is designed for learners or volunteers who have completed the level 1 Food Safety course and require a level 2 qualification to work in the catering and hospitality industry. Skills required: Learners must have completed their Level 1 Food Safety and have English language skills at Level 1 or […]

38 – Emergency Paediatric First Aid (Child and Baby)

CPR first aid training on a doll infant

This certificated paediatric first aid course helps you gain essential lifesaving skills and emergency response techniques when dealing with children and babies. Courses include written and practical assessments, so learners must have English at Entry Level 3 or above and be physically able to get up and down from the floor.

66 – Introduction to Working in Customer Service

Man customer service talking on the headset with client and smiling

Build the skills and confidence to succeed in a customer-focused workplace. This practical course covers effective communication, conflict resolution, problem-solving, excellent customer service, assertiveness and professionalism. Hands-on activities include shadowing administrative staff, reception role play and conflict scenarios. You will also develop teamwork, time-management and wider employability skills to support progression into employment or further […]

68 – Introduction to Working in Hospitality and Catering

Close-up of cook washing vegetables in sink in commercial kitchen

Take your first step into the food and hospitality industry. This hands-on course covers kitchen basics, food preparation, cooking skills, catering, healthy eating, budgeting, infection control and personal hygiene. You will also build teamwork, problem-solving, time-management and employability skills needed for a successful career in hospitality.

69 – Introduction to Working in Hospitality and Catering

Close-up of cook washing vegetables in sink in commercial kitchen

Take your first step into the food and hospitality industry. This hands-on course covers kitchen basics, food preparation, cooking skills, catering, healthy eating, budgeting, infection control and personal hygiene. You will also build teamwork, problem-solving, time-management and employability skills needed for a successful career in hospitality.

48 – NCFE Level 2 Award in Support Work in Schools and Colleges

Teacher using laptop to teach online

This course is ideal for learners who have completed a Level 1 childcare course or working at a Level 1 standard. It’s also suitable for those with experience in educational settings who want to gain a recognised Level 2 qualification to work in schools and colleges. Skills required: English language and literacy skills at Level […]

70 – Introduction to Working in Hospitality and Catering

Close-up of cook washing vegetables in sink in commercial kitchen

Take your first step into the food and hospitality industry. This hands-on course covers kitchen basics, food preparation, cooking skills, catering, healthy eating, budgeting, infection control and personal hygiene. You will also build teamwork, problem-solving, time-management and employability skills needed for a successful career in hospitality.

49 – NCFE Entry 3 Award in Caring for Children

Shot of a young woman teaching a class of preschool children

This qualification is designed to help learners gain and develop parenting and life skills in caring for a baby or young child, with an opportunity to progress to the Level 1 Award in Caring for Children. Skills required: English language and literacy skills at Entry Level 3 or above. A literacy assessment will take place […]

76 – Progression to Work Readiness

distance learning and courses for adults

This course identifies and develops personal and professional skills, giving learners the knowledge, confidence and practical tools needed to apply for jobs, present themselves professionally and perform effectively in interviews. It supports people at different stages of their career journey to recognise their strengths and build key employability skills for the workplace.