Accessibility Statement
Accessibility Statement for BwD Learning Website
This accessibility statement applies to the website https://bwdlearning.org.
We are committed to ensuring our website is accessible to as many people as possible. This means you should be able to:
- Navigate most of the website using just a keyboard.
- Use the website with screen readers, including the latest versions of JAWS, NVDA, and VoiceOver.
- Adjust text size using browser settings without loss of functionality or clarity.
- View content with sufficient colour contrast.
We are continuously working to improve the accessibility and usability of our website, following the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
How Accessible This Website Is
We know some parts of this website are not fully accessible:
- Some PDF documents may not be fully accessible to screen reader software.
- Older videos may not have captions or audio descriptions.
We are actively working to address these issues by limiting the use of PDFs and videos without captions as part of our commitment to making this website fully accessible.
Feedback and Contact Information
If you need information on this website in a different format, such as accessible PDFs, large print, or audio recordings, please contact us:
- Email: adultlearning@blackburn.gov.uk
- Phone: 01254 581175
- Visit or Write: Bank Top Neighbourhood Learning Centre, Arthur Way, Blackburn. BB2 1QP.
We aim to respond to all requests within 5 working days.
Reporting Accessibility Problems
If you encounter any accessibility issues not listed on this page, please contact us to report them. We value your feedback and are always looking to improve.
If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) for further help.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not satisfied with our response to your complaint, contact the Equality Advisory and Support Service (EASS).
What We’re Doing to Improve Accessibility
We have an ongoing commitment to improving the accessibility of our website. Our actions include:
- Regularly reviewing content to ensure it meets WCAG 2.1 AA guidelines.
- Providing training for our staff to create accessible content.
- Working with external experts to conduct accessibility audits.
This statement was last reviewed on 23/01/2025.
